Ericdress - Nonexistent customer service
Ordered some clothes first week of February. They mailed few dresses initially but it had been over 6 weeks now and I haven’t received the rest of the order. They said they mailed one of the dresses and even sent an email asking me to review the product but unfortunately I did not even receive the dress. I emailed them but got no response. There is no customer service.
I am having a 49cents foreign transation fee deducted from my account that they say they don't know anything about it. I have not received my merchadise yet, but when l do l will write a review.Read more
Bought a dress it was to small. Paid 30.00 to ship it back to an address they gave me which was wrong so paid 30.00 more to ship to another address they received it but never sent me a different size!!!! Run from this company!!!!Read more
When you shop on line with a company not located in the USA what do you expect. They can scam you up the wazoo and the reality is you have really no recourse. Always shop in the United States and you get what you paid for!!Read more
I placed an order for a prom dress for my daughter. I actually purchased 2 different sizes of the same dress intending to return the one that didn’t fit even if there was a restocking fee. Unfortunately I’ll never know if either will fit because I never received the...Read more
I bought a dress for around $144. It was very low quality, did not fit despite my use of the size chart, and was covered in scratchy sequins (not visible in the photo or the description). When I asked to refund it, they did not honor their return policy and said I...Read more
Avoid this website. They are scam artists. I paid 40 for a jacket I never receivedRead more
this company has completely discouraged me from online shopping!!!!!!! This was the worse online shopping experience ever!!!!! In the picture the coat appeared plush and elegant. In person it was thin, tacky, and cheesy everyone I showed it to laughed when I showed the...Read more
I would like to send a return, i am in the US, i don't know where to send itRead more
DO NO PURCHASE FROM THIS COMPANY! I emailed their customer service team the day I got my dress. (Oh yeah they don't give you a return address... you have to ASK for one.) So it's been a few weeks, of me literally begging for a return shipping address with still no...Read more
Do you have something to say about Ericdress? What happened? What can we help you with?