Atlanta, Georgia
1 comment
Featured Not resolved

We ordered several items and 2 of them where defective:

- Shoes where not glued on top (See picture).

- Coat what size S while we asked for size M

They agreed for a return but we have to pay the S&H.

Such items cost $46 to return (in CA which is their address to return items in USA) which their value is $72 so no point to do it.

Many email but they seem to have hard time to understand English and to acknowledge the problem. All in all, it has been quite a bad experience with them.

I will not order again with EricDress because of their poor customer service.

I liked: Choice and price.

I didn't like: Customer service, Avoid paying back money, Weird fit, Receiving the wrong item.

Review #951386 is a subjective opinion of a user.

2.4
Staff
Value for money
Warranty
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Customer service
Location
Delivery Service
Diversity of Products or Services
Price Affordability
Advertised vs Delivered
PRODUCT OR SERVICE Ericdress Shoes
Reason of Review / Monetary Loss Poor customer service / $72
Preferred solution Full refund

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Anonymous
Irving, Texas, United States #1239044

Funny. It would only cost everyone else in america $10 to ship those.

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