Ericdress - Require you to pay for S&H even for damaged items

27 of 68 Ericdress reviews

We ordered several items and 2 of them where defective:

- Shoes where not glued on top (See picture).

- Coat what size S while we asked for size M

They agreed for a return but we have to pay the S&H.

Such items cost $46 to return (in CA which is their address to return items in USA) which their value is $72 so no point to do it.

Many email but they seem to have hard time to understand English and to acknowledge the problem. All in all, it has been quite a bad experience with them.

I will not order again with EricDress because of their poor customer service.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Advertised vs Delivered
Value for money
Delivery Service
Product or Service Quality
Price Affordability
Website
Location
Customer service
Warranty
Discounts and Special Offers
More

  • What I liked
    • Choice and price
  • What I disliked
    • Customer service
    • Avoid paying back money
    • Weird fit
    • Receiving the wrong item

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
$72
Product or service
Review category
Footwear and Clothing
review #951386 by

Author wants to be contacted by the company. Learn more

Had an experience with Ericdress? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
27 of 68 Ericdress reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
Anonymous

Nov 10, 2016 #1239044 Irving, Texas, United States

Funny. It would only cost everyone else in america $10 to ship those.

1 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Ericdress. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Ericdress.
Filing a new complaint about
×