Atlanta, Georgia
1 comment
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We ordered several items and 2 of them where defective:

Related: Ericdress Shoes Review from Las Vegas, Nevada

- Shoes where not glued on top (See picture).

- Coat what size S while we asked for size M

They agreed for a return but we have to pay the S&H.

Such items cost $46 to return (in CA which is their address to return items in USA) which their value is $72 so no point to do it.

Many email but they seem to have hard time to understand English and to acknowledge the problem. All in all, it has been quite a bad experience with them.

I will not order again with EricDress because of their poor customer service.

I liked: Choice and price.

I didn't like: Customer service, Avoid paying back money, Weird fit, Receiving the wrong item.

Review #951386 is a subjective opinion of a user.

2.4
Warranty
Value for money
Product or Service Quality
Discounts and Special Offers
Staff
Location
Website
Customer service
Diversity of Products or Services
Advertised vs Delivered
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
PRODUCT OR SERVICE Ericdress Shoes
Reason of Review / Monetary Loss Poor customer service / $72
Preferred solution Full refund

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Anonymous
Irving, Texas, United States #1239044

Funny. It would only cost everyone else in america $10 to ship those.

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