Ericdress - Require you to pay for S&H even for damaged items
We ordered several items and 2 of them where defective:
- Shoes where not glued on top (See picture).
- Coat what size S while we asked for size M
They agreed for a return but we have to pay the S&H.
Such items cost $46 to return (in CA which is their address to return items in USA) which their value is $72 so no point to do it.
Many email but they seem to have hard time to understand English and to acknowledge the problem. All in all, it has been quite a bad experience with them.
I will not order again with EricDress because of their poor customer service.
I liked: Choice and price.
I didn't like: Customer service, Avoid paying back money, Weird fit, Receiving the wrong item.
Review #951386 is a subjective opinion of a user.