Ericdress - Require you to pay for S&H even for damaged items

16 of 57 Ericdress reviews

We ordered several items and 2 of them where defective:

- Shoes where not glued on top (See picture).

- Coat what size S while we asked for size M

They agreed for a return but we have to pay the S&H.

Such items cost $46 to return (in CA which is their address to return items in USA) which their value is $72 so no point to do it.

Many email but they seem to have hard time to understand English and to acknowledge the problem. All in all, it has been quite a bad experience with them.

I will not order again with EricDress because of their poor customer service.

This review is a subjective opinion of a user.
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Exchange, Refund and Cancellation Policy
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  • What I liked
    • Choice and price
  • What I disliked
    • Customer service
    • Avoid paying back money
    • Weird fit
    • Receiving the wrong item

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
$72
Product or service
Review category
Footwear and Clothing
review #951386

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