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2 comments

We ordered several items and 2 of them where defective:

- Shoes where not glued on top (See picture).

- Coat what size S while we asked for size M

They agreed for a return but we have to pay the S&H.

Such items cost $46 to return (in CA which is their address to return items in USA) which their value is $72 so no point to do it.

Many email but they seem to have hard time to understand English and to acknowledge the problem. All in all, it has been quite a bad experience with them.

I will not order again with EricDress because of their poor customer service.

Product or Service Mentioned: Ericdress Shoes.

Reason of review: Poor customer service.

Monetary Loss: $72.

Preferred solution: Full refund.

I liked: Choice and price.

I didn't like: Customer service, Avoid paying back money, Weird fit, Receiving the wrong item.

Company wrote 0 public responses to the review from Nov 08, 2016.
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Anonymous
#1421166

I ordered $92 worth of dress shirts for my husband before Christmas only to be called and informed that it would not be here until Mid January so I cancelled the order and only received a $3 refund. I will never order again from this company they are rip-off.

Better off buying American made by Americans for Americans cheap is not always better, I would rather pay more and receive better customer service and great product. Never more!

Anonymous
Irving, Texas, United States #1239044

Funny. It would only cost everyone else in america $10 to ship those.

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