130 views
Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
Resolved
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.2
Updated by user Jan 19, 2018

ericdress.com offers resolution to my order I place on Dec. 20 for 4 products 2 orders: After sending in photos and several emails and posting my review here finally I got a response.

I received a response email from ericdress.com they say they will refund the blouse money and give me $30.00 for the boots as a refund if I would first update my review here to 'issue resolved". So ISSUED RESOLVED Also about the 10% discount that I said I didn't receive, well the shipping for this order was over $29.00 but they told me that shipping is not considered part of the order and therefore am not eligible. It would have been nice to know in a response to my immediate requests at the time but oh well . I finally found out now The jacket that I ordered, I was told in an email that I may be looking at early next month, that would be Feb, for it to be ready to ship.

They say it's in manufacturing stage - I just wish they would have waited for the jacket to ship before charging my credit card . Well ok.

Original review posted by user Jan 05, 2018

Dec 20 I put in an order of 4 products. Blouse came.

Jan 3, with a stain, wrinkled like a rag. Boots- came Jan 4 pretend suede thin cheap material with gold buttons that are plastic and not sewn in. Some buttons were at the bottom of the box, others came off when taking the boots out of the box. Can't put them in...the end of the button is like a paper aluminum double tab that you press down to close only you can't get them back in to close them.

$40 down the drain. The leg parts of the boots are different lengths. The jacket I ordered as well is what they call being made for you...what a joke. And I chose the white color according to the picture and notice later that they had the word color as Black next to the White jacket and next to the Black picture they had the color word White.

I contacted them immediately to fix this...not sure what I will get as according to the order they have both black and white jackets on my order. Have chatted with them about this. They have corrected their website but didn't get an email about the correction and my order page looks like two are on order ...geesh Also on top of the website states get additional 10% off on 89.00 or more, my two orders equaled 180.00 at checkout & didn't get the discount and no place to put codes in. Sent them 3 emails immediately asking them to fix this and no response.

Still to this day...I have chatted, phoned and emailed and cannot get this resolved. Get a lot of repeating words of non responsibility from the chats...Save your self from this company.

Don't bother wasting your time which will be lengthy chatting, or your money which will be wasted on crap. I did order a hat for a gift and that was not bad except it had a piece of fabric which didn't belong there hanging from it...I guess it could be cut off.

Reason of review: Bad quality.

Preferred solution: Full refund.

Ericdress Cons: Quality of products or customer service, Super bad quality items.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Hi,

So sorry to hear you had some problems on your order, I could see that our representative has emailed you about your order, could you please kindly check it and send a reply? Or you could let me know at reviews@***.com. Have a nice day.

Ericdress Reviews

  1. 476 reviews
  2. 123 reviews
  3. 27 reviews
  4. 15 reviews
  5. 20 reviews
Ericdress reviews