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I place a shoe order on Saturday February 2nd 2019 for five pairs of shoes I paid extra money so it could be Rush shipment within 5 to 10 days so I would get my order for Valentine's today is Valentine's and I'm checking the status of my order and it is saying preparing status what is going on here? I paid over 202. U.S dollars and I have not gotten my order

Reason of review: Order processing issue.

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Hi,So sorry to hear you had some problems with your order. could you please let me know your order number so that I could be able to help you?Thank you.You could also email us at reviews@***.com and I promise your problem could be resolved soon. Have a nice day.

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