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Customer service
Exchange, Refund and Cancellation Policy

Didn't know the return policy was so awful. I received the dress I order.

Immediately I email customer service on Monday 24th letting them know I want to return dress because zipper keep getting stuck & I need a larger size. I was told it take 24 hr for a response still waiting for a response. Never had such awful customer service experience.

So I am stuck with a dress I can not wear. I am so done

This reviewer shared experience about return, exchange or cancellation policy and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Ericdress. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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