Product: Ericdress Customer Care Clear all filters (0 of 40 reviews match)
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Sent an email on Dec 15th and no response. Would like to return the item for the correct size. Now I would like a refund. I would like to have a Return label. There is no customer number. Package is in Chinese. This is not good customer service. Roxane Minnie
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Anonymous
Anonymous

Hi, So sorry to hear you had some problems with your order. Could you please let me know your order number so that I could be able to help you? Thank you. You could also email...

Product
Ericdress Customer Care
I didn't like
  • Sizing was seriously wrong
#1429520
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I have placed an order since November 17 and only one has been shipped but is still in the same position. The other is still in process. And today is the 10th of December. I sent messages twice But no one took the time to answer me. It's very disrespectful and I won’t...
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Anonymous
Anonymous

Hi, So sorry to hear you had some problems with your order. could you please let me know your order number so that I could be able to help you? Thank you. You could also email...

1.6
Product
Ericdress Customer Care
I didn't like
  • Dont give you a real contact number
#1419918
Reply to reviews
If you even THINK it won't fit right or will be what you anticipate...DO NOT BUY. Customer service was the worst and they only offered 1/2 return--and I paid for shipping. Their forms and packaging is awful. My $200 dress came wadded up in a bag with no paperwork.
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Anonymous
Anonymous

Hi, So sorry to hear you had some problems with your order. could you please let me know your order number so that I could be able to help you? Thank you. You could also email...

Anonymous
Anonymous

Hi,So sorry to hear you had some problems with your order. could you please let me know your order number so that I could be able to help you?Thank you.You could also email us...

1.9
Product
Ericdress Customer Care
#1419243
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I received my order today, short coat , wrong size, need returning item card . I can be reach at Sharpgarrettkinda@gmail.com. sign Kinda Sharp-Garrett
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Anonymous
Anonymous

Hi, So sorry to hear you had some problems with your order. Our representative has emailed you to confirm your order details so that we could help you further. Please don't fo...

Anonymous
Anonymous

Hi, So sorry to hear you had some problems with your order. Our representative has emailed you to confirm your order details so that we could help you further. Please don't fo...

Product
Ericdress Customer Care
#1418707
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I've been doing everything I could to get a phone number any chance you can give me a phone number so I can call them or can you look up my phone number and tell me what's going on with my order
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Anonymous
Anonymous

Hi, So sorry to hear you had some problems with your order. could you please let me know your order number so that I could be able to help you? Thank you. You could also email...

Product
Ericdress Customer Care
#1411928
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Ericdress - Cancel an order
Ericdress - Cancel an order
Ericdress - Cancel an order
Ericdress - Cancel an order
Ericdress - Cancel an order
Ericdress - Cancel an order
Ericdress - Cancel an order
Ericdress - Cancel an order
Ericdress - Cancel an order
Ericdress - Cancel an order
I would like to cancel the order I placed yesterday. I have emailed several times but have not received a reply. My order number is 3222785. I have spoke to your online agent (Rita) which does not want to help out at all. She says she has no power to cancel the order...
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Anonymous
Anonymous

Hi, Sorry to hear you have some problems with your order. I have reflected your problem with our representative, they will contact you soon and help you to solve your problem....

1.0
Product
Ericdress Customer Care
#1406717
Reply to reviews
I cant contact anyone and i have 3 orders! I emailes with all 3 order numbers already. I should have never ordered i giess.
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Anonymous
Anonymous

Hi,So sorry to hear you had some problems on your order. could you please let me know your order number so that I could be able to help you?Thank you.You could also email us a...

Product
Ericdress Customer Care
#1400346
Reply to reviews
Called customer service, the guy hung up on me, I was asking when would my order arrive
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Anonymous
Keshawn

I still ain’t got my order an i ordered it on nov1 No.2631763

Anonymous
Anonymous

Hi, So sorry to hear you had some problems with your order. could you please let me know your order number so that I could be able to help you? Thank you. You could also email...

Product
Ericdress Customer Care
#1394980
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This company says that you can get a full refund when in fact they only honor partial refunds. I bought a human hair wig and sizing are not listed as they should there are listed as Petite, Average, and Large. What does that mean when contacting them they say that give...
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Anonymous
Anonymous

Hi, So sorry to hear you had some problems with your order. could you please let me know your order number so that I could be able to help you? Thank you. You could also email...

Product
Ericdress Customer Care
I liked
  • Product looks good online
I didn't like
  • Partial refund not is not stating up front
#1387192
Reply to reviews
This company say that they will issue a full refund when they don't please do not buy they so call human hair wigs they do not give you the correct dimensions to chose the correct fit your chooses are Petite (what does that mean), Average (is there any such thing of...
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Anonymous
Anonymous

Hi,So sorry to hear you had some problems on your order. could you please let me know your order number so that I could be able to help you?Thank you.You could also email us a...

Product
Ericdress Customer Care
#1387187
Reply to reviews