Product: Ericdress Customer Care Clear all filters (0 of 19 reviews match)
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I ordered the sizes based on the sizing scale located on the Ericdress.com website. After waiting several weeks the items were finally received, and it was very clear that either I received the wrong size or they sent me shrunken items. I wasn't disappointed by the...
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Anonymous
Anonymous

Hi, So sorry to hear you had some problems with your order. could you please let me know your order number so that I could be able to help you? Thank you. You could also email...

1.8
Product
Ericdress Customer Care
I didn't like
  • Refusal to accept a return
  • Return process
#1308370
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I emailed the website four times to cancel my order literally right after my purchase and they didn’t respond until a week later and told me they already began making it. BS. Horrible customer service I barely got 50% back. Stay away from them.
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Anonymous
Anonymous

Hi, So sorry to hear you had some problems with your order, could you please let me know your order number so that I could be able to help you? And you could also email us at ...

1.0
Product
Ericdress Customer Care
#1263028
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I lost over $157.00 on a dress that did not fit! And a veil that was sent to the wrong address and both items were paid throughout PAL. I have conversed via email on numerous times. They will not give me a refund!! It is very difficult to contact them! THEY ARE IN...
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Anonymous
Allen

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you?And you could also email us at revi...

1.2
Product
Ericdress Customer Care
#1259454
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i have been asking them for a return address and they don’t want to get back to me.
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Anonymous
Vallerie

I am having the exact same problem. I have emailed them and contacted them three times through PayPal. I simply want an address to return. Looks like I will have to escalate P...

Anonymous
Allen

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also email us at reviews...

1.8
Product
Ericdress Customer Care
#1246396
Reply to reviews
Stay away.They are full of excuses and don’t deliver the ordered product. They are quick to give you a 10% discount on your next order when you yet have not received your order.Scam
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Anonymous
Allen

Hi,So sorry to hear you had some problems on your order and could you please let me know your order number so that I could be able to help you? Thank you. You could also email...

1.0
Product
Ericdress Customer Care
#1210805
Reply to reviews
I placed an order for a pair of shoes on 1/31/18 till day the item has not yet been shipped.I have called customer service and when i start asking why it is talking too long the person drop the call and didn't call me back. I have sent two emails to them and i have...
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Anonymous
Allen

Hi,So sorry to hear you had some problems on your order. Could you please let me know your order number so that I could check for you? Or your could email us at reviews@ericdr...

Product
Ericdress Customer Care
#1203287
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I've tried for 3 weeks and many emails to their customer service requesting USA return address for 2 dresses that are too small and they don't acknowledge emails not send me their return address or even provide me a phone number to call them at.. time running out to...
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Anonymous
Allen

Hi,So sorry to hear that you had some problems on your order, could you please let me know your order number so that I could be able to help you? You could also let me know at...

1.0
Product
Ericdress Customer Care
#1194072
Reply to reviews
They sent me tiny items. They charged me for the return and now shipping it back. I hope they bankrupt soon
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Anonymous
Anonymous

Hey did you notice all the responses from this company are the same? They are scam artists..

Anonymous
Allen

Hi, So sorry to hear you had some problems on your order.Could you please let me know your order number at reviews@ericdress.com so that I could be able to check for you? I be...

1.0
Product
Ericdress Customer Care
#1183792
Reply to reviews
PLEASE REFRAIN FROM BUYING FROM THIS SO CALL ERICDRESS COMPANY. I ORDERED AN ITEM THAT THEY KNEW IT WAS ALREADY OUT OF STOCK AND DID NOT SAY ANYTHING WHEN I ORDERED IT, AS I SAW THAT THERE WAS NO UPDATE ON MY ORDER I DECIDED TO CONTACT THE CUSTOMER SERVICE AND...
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Anonymous
Allen

Hi,So sorry to hear you had some problems on your order, could you please let me know your order number at reviews@ericdress.com so that I could be able to help you? Thank you...

Product
Ericdress Customer Care
#1160349
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My issue was resolved with ericdress.com

I got some dresses from ericdress.com,was not comfortable with some of them because of the sizes.contacted ericdress.com and i got swift responses from them.thanks to the customer service team(great job).issue was resolved.i was encouraged.will surely get more orders from you. Thank you
Product
Ericdress Customer Care
#1153720
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