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Update by user Dec 12, 2017

So ericdress will not refund my $115 until I marked on here as resolved. Not sure how they can even do that but they did.

I still had to pay $17 and change to send back the dress that arrived to me wet. Ericdress shipped a wet dress that I had to pay to return to them. Oh they were going to send me a shipping label but I had to pay $20 for it. Again to ship them back a damaged dress.

Just amazing. Well I will wait to see if they refund and I will update.

DO NOT order anything from ERICDRESS!!! Trust me.

Original review posted by user Nov 29, 2017

I ordered sandals and a dress. I finally received the sandals and they didn’t fit so I emailed them to return with no response.

Emailed again nothing. Emailed again also asking when the 2nd part of my order was arriving. Finally a response. BUT nothing about how to return the shoes!

A week later the dress arrives. I opened the package to find my dress sealed in another package. I opened that and the dress was wet once I opened the package. SO I emailed ericdress asking for a “free” return shipping label and they only gave me the address to ship it to.

Totally annoyed I package it all back up and go to the post office $18 dollars later the package is off.

I hope I get a full refund! I plan on hitting many more sites to tell my story!

Product or Service Mentioned: Ericdress Shipping Service.

Reason of review: Order processing issue.

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freyaa
#1403951

Hi,

We are really sorry to hear that you had an unpleasant shopping experience on our website. Could you please give me your order number at reviews@ericdress.com so that we can deal with your problem shortly and give you a reasonable solution? Thank you.

Lilpinky
to freyaa #1404088

5410889735 sub order 2586588

Waiting on refund to my account

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