Ericdress Phone Numbers and Emails

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Ericdress Emails:

Customer Service
Technical Support
App Support
service@ericdress.com
Is this your business?
PissedConsumer Club

Contact Information

Ericdress Website:

Ericdress Help Center:

Corporate Office Address:

LEADIOR BONNQ INTERNATIONAL LIMITED
Unit G25 Waterfront Studios, 1 Dock Road
London, England E16 1AH
United Kingdom

Ericdress Customer Service Reviews

1.1 / 5
Bad
Ed F Voh
Order update

Made a purchase through ericdress but when going back to the website it's miloyale.com and was billed by meshopusd. And never received a confirmation and never received any merchandise

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Guest-5318865
This Willie Pierce,I just check my bank statement and shower where I pay for my oder 10/4 /10/5 so u got my money and this not send me my oder ,send my oder or refund my money the 5 pack trail camers

Willie Pierce.I need to talk to a live customer service person or need a phone # your company said that I need to make a payment for my oder that I my on10/4 --10/5 my credit card statement show me that I pay for 5pack trail camera for#47. 83 so I need the camera or my refund my statement show from meshopusd Hong Kong I need some answers

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Brenda M Fqr
MY ORDER HASN'T BEEN DELIVERED
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I order a three wheeler Rolator Walker online from ERICDRESS. I was given a order number which was fake from the beginning.

After placing the order/paying, the walker was to be delivered on between 13-18.
I never recieved a confirmation email, and/or text. The 18th came and passed. Item wasn't delivered. I sent a message with order #, for confirmation; no response.

I made several calls during time frame to speak to a live person to confirm the order, and delivery date; especially on delivery day; with no success.

Number wasn't workable.
I wouldn't recommend this company; so sorry, I didn't check reviews for this company as I normally do! The website, phone number isn't legit!!

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How Good is Ericdress's Customer Service?

Tamera C Byx
Tamera C Byx
Feels Disappointed | Dec 14, 2023

Horrible everyone associated with Eric dress needs to be fired

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Alichia M Ics
Alichia M Ics
Feels Disappointed | Nov 02, 2023

Never received product send it was lost. Now waiting for a refund between 1-15 days guess I will see.

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Sarafina Ria
Sarafina Ria
Feels Disappointed | Oct 04, 2023

I paid for the hart battery 40v 6ah.
I still have not rcvd any shipping info from eric un dress em of their money.
The Google blogs, have you guys as burglars, robbers, bandits and thieves, and people never get their merchandise, but you take the money in the call and you forever? Man, I don't wanna play that game with you guys just send me back my 50 Bucks whatever I just spent my name is Cohen COHEN first name Ben NeT I live on sand Dune court 151 in Henderson NV 89070 four, my phone number 702748****.

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Joe Cje
Joe Cje
Feels Disappointed | Sep 28, 2023

Dog *** worthless garbage piece of *** never *** recommend him to anyone

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Areej Jzz
Areej Jzz
Feels Disappointed | Apr 06, 2023

I am still wating for my refund after more than 90 days. It is impossible to talk to someone.

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Armelle A
Armelle A
Feels Disappointed | Apr 02, 2023

All ERICDRESS customer service had to do if they did not have the merchandise to say so , I have been waiting for my merchandise since 3-24-2023, Sent several emails thru login page , customer service never responded. that is not the way to do business.
Still Pissed off. Yesterday I called ERICDRESS phone number listed, it started to ring then got a busy signal through the end.
So frustrated.

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Summary of Ericdress Customer Service Calls

2.4K TOTAL
CALLS
00:55 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ericdress?

Shipping and Delivery Question:

  • “My order hasn't arrived”
  • “Didn't receive order”
  • “I bought an echo back pack leaf blower and did not get a tracking number or an arrival date but you have taken my money from my card and that was on 12/5/23”

Request for Information Question:

  • “Questionable item”
  • “Checking on order# 3027116”
  • “Checking on order”

Return/ Replace Question:

  • “Return package”
  • “To change my order on wig”
  • “Because the jacket was too small i needed to exchange the jacket”

Activation/ Cancellation Question:

  • “Order Cancelation”
  • “To cancel a order”
  • “Order not cancelled or received”

Refund Question:

  • “To try to get my item or refund”
  • “Refund”
  • “For refund of no items”

Product/ Service Question:

  • “Because I order a electric bike and never received it”
  • “IM TRYING TO BUY A DEER STAND”
  • “I order a drill September 23 and never got it”

Payments and Charges Question:

  • “Fraud”
  • “They sucks *** and need to be shut down Ericsdress is a fraud”
  • “Wrong billing address”

Staff Question:

  • “Customer service”
  • “Poor service- over night dress”
  • “Haven't received my order now I have read and agreed to the pissed consumers eServices”

Cards Question:

  • “Bought 2 mopeds on 2different cards about 2weeks ago and have not received them and I don't want anything to do with just answer when will I get them”
  • “I have plenty of money on my card your machine is wrong”
  • “I put my Credit card number in and it won't let go furturey I'd like to talk with”

Account Question:

  • “I ordered the 4599 electric bicycle over 2 months ago the money was taken out of my account but I have never received anything from y'all I wanted to talk to y'all before I called the better Business bureau”
  • “Unable to create an account”
  • “Forgot password for eric dress on facebook”

Website/ Application Question:

  • “There site is not working just cancel all the orders no one there to help thank for nothing I'll make a review”
  • “To make sure the site is real”

Other Question:

  • “I want to place an order”
  • “I bought a bike and it's not saying when it's coming”
  • “Want to talk to live human being”

About

Summary

Ericdress is a large online store of apparel. It was launched in December 2012. Its headquarters is based in Hong Kong, China. Ericdress offers a wide collection of wedding dresses, evening dresses, prom dresses, sexy lingerie, suits etc. There is also a large stock of shoes and accessories including bags, hats, jewelry, masks, and scarves. The company provides the following payment options: Visa, MasterCard, American Express, WebMoney, and PayPal. Ericdress accepts returns within 30 calendar days from the date of delivery. The company serves buyers from the United States of America, Europe, Asia, and Africa. Ericdress ships goods to more than 230 countries all over the world. Ericdress regular hours are as follows: Monday – Friday from 9 a.m. to 6 p.m.

Ericdress reviews and complaints

Ericdress is ranked 1479 out of 4768 in Footwear and Clothing category

Area Served

USA, Australia, Worldwide

Payment Methods

VISAMasterCardPayPal

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