Contact Information

Ericdress Phone Numbers

  • (626) 662-0910
  • +86 296 850 8355
  • +4 873 966 0518
  • +86 106 290 7855
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Ericdress Email:

Headquarters Address:

ericdress.com
Ul.Aleja Krakowska 165,lok.C13/C14 Lazy
Jablonowo, 05-552
Poland

Other Info:

Monday to Friday-9:00 AM to 6:00 PM (GMT +08:00)

Help in Social Networks:

Summary of Ericdress Customer Service Calls

107 TOTAL
CALLS
66% SUCCESSFUL
CONNECTIONS
00:55 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Ericdress to Ask about:

Request for Information Question:

  • “Checking on my order”
  • “Request for a resend”

Shipping and Delivery Question:

  • “My order has not been shipped”
  • “Did not receive one of my dresses”
  • “Hi . i have not got my dresses an one dress i have been trying to send it back for two week please it dont take this long to get this dresses. An what is the order number this is a new phone .”

Activation/ Cancellation Question:

  • “I want to cancel my order now”

Return/ Replace Question:

  • “Return” , Review #1490965
  • “Trying to find out about this order that I placed and they have returned it to the account twice” , Review # 1497998
  • “Return package”

Refund Question:

  • “Refund address” , Review # 1507919

Product/ Service Question:

  • “I had order a black dress and last month and I have not received it and it's got like a a mouth on the front of the dress with a tongue hanging off out of the mouth on the dress and I had ordered some shares of bell bottom pants and I have not recei” , Review # 1497726

Payments and Charges Question:

  • “You have received payment but stated you have no recoird of my order”

Cards Question:

  • “My pink fluffy pink jacket waiting when was it shipped”

Other Question:

  • “Order place”
  • “Have not received my item has been over a month and a half and they told me to give him 3 to 7 more days”
  • “Need to exchange shoes for different size”

Ericdress Rating Stats

1.4 out of 5 stars
based on 387 reviews
See all 664 reviews reviews

Rating stats

  1. 278 reviews
  2. 77 reviews
  3. 15 reviews
  4. 10 reviews
  5. 7 reviews

Rating trend

About Ericdress

Ericdress FAQ
Top 5 Ericdress Services

Shipping Service, Customer Care

Top 5 Ericdress Products

Dress, Coat, Wedding Dress, Jacket, Clothing

Top 5 Likes about Ericdress

Prices, Quality, Choice and price, Styles, Style of clothing

Top 5 Dislikes about Ericdress

Avoid paying back money, Will not return my money, Poor customer service, Getting scammed, Return policy is ridiculous

Summary

Ericdress is a large online store of apparel. It was launched in December 2012. Its headquarters is based in Hong Kong, China. Ericdress offers a wide collection of wedding dresses, evening dresses, prom dresses, sexy lingerie, suits etc. There is also a large stock of shoes and accessories including bags, hats, jewelry, masks, and scarves. The company provides the following payment options: Visa, MasterCard, American Express, WebMoney, and PayPal. Ericdress accepts returns within 30 calendar days from the date of delivery. The company serves buyers from the United States of America, Europe, Asia, and Africa. Ericdress ships goods to more than 230 countries all over the world. Ericdress regular hours are as follows: Monday – Friday from 9 a.m. to 6 p.m.

Ericdress reviews and complaints

Ericdress is ranked 552 out of 2204 in Footwear and Clothing category

Area Served

USA, Australia, Worldwide

Payment Methods

VISAMasterCardPayPal

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Ericdress Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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