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Exchange, Refund and Cancellation Policy

I ordered a formal burgundy dress that they had on their website. I ordered it the end of August but they did ship it in time for my event but they sent me a FUSHIA colored dress and now it is crunch time the dress arrived a week prior.

I emailed them knowing it was too late to send it back. So they responded by telling me that they didn’t see anything wrong with the dress so I need to take pictures and send it back but they will not return my money. So what’s the point right? Then said not to return the dress until I here back from them.

So now NO refund and NOW I don’t need the dress the event is over. Will not recommend or order from them again!

Review about: Ericdress Formal Dress.

Reason of review: Not as described.

Monetary Loss: $150.

Preferred solution: Full refund.

I didn't like: No refund, Avoid paying back money, Will not return my money.

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