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Updated by user Feb 21, 2019

Just called one of the numbers it gives as customer service and it’s a Chinese woman saying “Thank you for your calling, we are unavailable from February 1-11th due to Chinese spring festival. If you have any questions send text or message on website, thank you have a good life” ummm it’s the 21st??

Original review posted by user Feb 21, 2019

I ordered my wedding dress and yet still haven’t received it. You can’t call them and they won’t reply to any messages or complaints.

I spent 200$ on this dress and there’s not a single way I can get my money back or even speak to anyone about it. I want my money back in full and never will I go through this company again. It’s been several weeks and it still says that it’s being prepared.

I bought my bridesmaids dresses on Etsy and I got them back within 5-7 business days. So before you buy from this company go to Etsy!!!!

Reason of review: Order processing issue.

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Hi,So sorry to hear you had some problems with your order. could you please let me know your order number so that I could be able to help you?Thank you.You could also email us at reviews@***.com and I promise your problem could be resolved soon. Have a nice day.

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