Ericdress
Reviews and Complaints
Discuss Order- Delivery duration
Pure scam
this company is a pure scam - very low quality products, no real customer service, just assuring customers that they will take care of the problem
I chatted with customer service and asked how to return the dress. They provided me with a US based mailing address. Two weeks later I am still awaiting for the refund.
Two other dresses arrived three weeks after the initial order. They are nicely made, but the sizes!!!! Both of them are tight, VERY tight around my hips, lose around my waist and three times larger than I need in my bra area!!! And I am a perfect size US10 - I buy Halston Heritage and Tahari among other brands and they always are perfect fit!
Now I contacted customer service and they provided me with China address!! Now I have to sped $100 to return their awful stuff!
Yes, I should've cancel the order right after I received the first dress, but customer service warned me that by the company policy I will lose 50% to 70% of my payment!
Well, anyway, I am very frustrated and PLEASE, read this review and THINK TWICE before engaging in business with Ericdress.
- Product not as described
- Sizing system
- Partial refund not is not stating up front
Preferred solution: Full refund
No product received
Highly annoyed
Terrible, terrible
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Verified Reviewer | Dubai, DubaiTrying to return a dress, no packing slip or return address
Yes Iโve tried repeatedly to get a hold of them, phone number they provide doesnโt work. I tried to return the dress the same day I got the dress.
They give you no information with their return address, itโs almost as if they donโt want you to have the info. The dress is awful and was missing a piece!
Disappointed
Pissed Customer
Preferred solution: Deliver product or service ordered
Order not received
Do not buy from them
Beware before you make a purchase
Totally Dissatisfied Customer
I ordered a coat for my husband for Christmas. The coat came in and it was a different color than expected and the coat did not fit.
I called customer service for a return label and the guy told me hackers were trying to get into my account and he couldnโt print me a return label. He then hung up on me. My husband called a few hours later and a guy said it was not the customer service for Eric Dress. My husband sent an email and they responded by saying that it would be expensive to send the coat back, so they would be willing to offer us $6.
Between the price of the coat and shipping, I paid about $65.
I have never had such a horrible experience as this. Eric Dress is a horrible company.
Checking on my order
RIP OFF, WORST/CHEAP MATERIAL
Do not use this site!!!!
- Refusing return
- Are theives
- Sizing will not fit and with poor quality on top
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Hi,So sorry to hear you had some problems with your order. could you please let me know your order number so that I could be able to help you?Thank you.You could also email us at reviews@***.com and I promise your problem could be resolved soon. Have a nice day.