Beatrice T Cgt

When item going to be delivered

What kind of company is this? Can't talk to anyone, no email communication what is going on
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Reason of review:
Poor customer service
Irvin M Wzn

Need help with sizing before I buy I wear a 40 long jacket and 31 slacks

I could not hear you on the phone I speak English
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Cons:
  • Customer service
Reason of review:
Bad quality

Preferred solution: I would like to talk to someone

Tamisha P

The company is trash!

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Ericdress - The company is trash!
I ordered a white dress on June 27 2019 for an event July 27. It is July 24 and still NO DRESS!! Customer service said contact FedEx, FedEx said contact USPS, and USPS said contact the shipper. Do not order from this company, they are TRASH!!!
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Loss:
$40
Cons:
  • Fraud
Reason of review:
Problem with delivery

Preferred solution: Full refund

Diane L Yoj

Shipping/Refund

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This is the worst company getting an order in a time even when paying for expedite shipping. Then when the item finally arrived it was the wrong item. Now having trouble getting a refund.
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Loss:
$136
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Marilyn C Gai

Tracking package

I need to know when is my package schedule to arrive.
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Cons:
  • Very unhappy with your service
Reason of review:
Problem with delivery
Eric W Cov
map-marker Randolph, Massachusetts

Wait to long for your item over 2 weeks have not receive my items

Speed up your shipping process
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Reason of review:
Poor customer service

Preferred solution: Price reduction

Eric W Cov
map-marker Randolph, Massachusetts

Will not recommend any one

I will never order from you no more item customer service suck have not received my item its already 2 weeks
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Shimika Bma
map-marker New York, New York

To Orther address

Because I forgot the account I cannot make the order
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Demont Czi

Order not cancelled or received

An order of mine says expired. What does that mean?
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Loss:
$254
Pros:
  • Nice looking clothing
Cons:
  • Poor customer service
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Quamir Rvz
map-marker Dearborn Heights, Michigan

Discuss Order- Delivery duration

Is it possible that my package can be delivered early as possible
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Deatrice A
map-marker Cleveland, Ohio

Haven’t received dress

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I want to know where are my packgage that I ordered. It has been two wewks now. I have not gotten no feed back from Ericdress. Please someone get back with me. Were did my stuff get drop off at which UPS place. My name os Deatrice AUgustis I live at 9535 Dorothy ave Garfield hts ohio 44125..
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Reason of review:
Problem with delivery

Preferred solution: Full refund

Deatrice A

Wrong size

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I got my shirt and it is the wrong size. I need an exchange.. Where to send it back and get the right size
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Loss:
$39
Pros:
  • Pretty shirt
Cons:
  • Wrong size
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Let the company propose a solution

Missy A Guo

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Verified Reviewer

Scam. Wont issue refund.

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Updated by user Oct 11, 2019

Contacted ups. Ups told me the items were delivered but i never received them.

Ericdress customer service emailed me and rudely told me that apparently i dont know how to read emails because they gave me the ups phone number and told me the items were shipped.

They refuse to refund me $81 that i paid for merchandise never received. L

Original review Sep 11, 2019
Clothes are not advertised correctly and are way too small. Ordered 9 items. Only receieved 5. Gave me a hard time to refund. Had to pay an additional $14 to ship items back. Only refunded me for 6 items. They are now saying they delivered additional 4 items and will not issue a refund. I never recieved any other items. They are a scam.
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Loss:
$88
Pros:
  • I just want my money back
Cons:
  • Poor customer service
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Los Angeles, California

Not to order I think there a fraud company

I ordered some shoes from them and I never received them every time I email them they don’t respond back they have different phone numbers so I don’t know what the *** is going on with Erica dress
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Reason of review:
Order processing issue
Anonymous
map-marker Houston, Texas

Refund

Takes two months to get my delivery of my order for that am demanding a refund
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