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Purchased a 'beach' wedding dress which came delivered in a plastic bag. This was a custom sized dress and I checked the measurements several times and made sure I entered them correctly in the order. The dress fits but is about a foot too long. The dress looks nothing...
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1.0
#1047062
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Despite accurately measuring, dress was much too large. Took three weeks to receive- return policy states can return within 30 days of receipt.. Company refused to honor its return policy. Dress came from China with no return address. Website says to contact the...
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Anonymous
Anon

the number does not even look real. the web address for customer service is not reliable. It said invalid address. Sent an email twice from my account and NO RESPONSE.

Anonymous
Sherry

Hi,So sorry to hear that you had some problems about your order, Could you please let me know your order number at reviews@ericdress.com so that I could be able to help you? T...

anyone know the most recent return address for ericdress in the US? The customer service told me if i do not agree to pay 50% I will be forced to keep the dress. I never heard of a company withholding their return address! this is absurd!!!!! Furthermore, there is no...
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Anonymous
Sherry

Hi,So sorry to hear that you had some problems about your order, could you please let me know your order number at reviews@ericdress.com so that I could be able to help you? T...

#1038271
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Delivery Service Review

Ericdress
#1045659
1.0
I ordered suit for my wedding on April 29th, I still have not received my suit. Now I have to attempt to find a suit by Saturday. I am so upset right now, thanks Eric Dress for ruining what's supposed to be the happiest day of my life.
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Ericdress Customer Care Review

Ericdress
#1039967
1.0
I emailed 4 times and STILL HAVENT gotten a response. I am livid. I need a refund. This is taking too long. No one will respond to me. I will report this business if i do not get my refund soon.
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Ericdress Dress Review

Ericdress
#1035313
5.0
Very dissatisfied with purchase. Opened package...dress ugly strings hanging and no return shipping label. When you normanlly return purchases they include free shippng return labels.
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Ericdress Dress Review

Ericdress
#1031377
1.0
Such a *** mess company also rip-off. The color of the dress was different from the one on the pic poor quality material wrong size take forever to be delivered. Decided to take back 50% of your money for a dress that i did not use i sure return the *** dress back. Nevere ever again do business with this company
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The Service I received from Eric Dresses sucked and will let everyone know never to shop at that site again. They are so unprofessional and one person doesn't know what the other is doing I had maybe 30 - 40 emails and once I made a complaint on Site Jabber that is...
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1.0
I didn't like
  • Everything
#1036556
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Featured

Ericdress - Dress Review
Ericdress - Dress Review
My daughter ordered a dress from ericdress.com... huge mistake. They have fraudulent business practices, and very poor customer service. The dress arrived looking absolutely nothing like their stock photo... it was constructed of the cheapest, most synthetic feeling...
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Anonymous
Anonymous

I still didn't get my refund and it's been over 3 weeks since they said they credited back my acct. They offered 50% to me at first too but I did not accept the offer. We nee...

I received my dress today, and I am so dissapointed, it feels terrible, looks terrible, I was so scared ordering my wedding dress on line, and now I am so angry, I ordered my dress on march 5 and received my package on march 31, I lost almost a month waiting for this...
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Anonymous
Anonymous

Do not accept the 50% refund they offer!!!! I was offered that and didn't accept- after arguing and threatening them with a law suit they said they would send me the full refu...

Anonymous
Anonymous

I have send so many emails regarding my order it's too sizes small on my son and prom is two weeks away and I can't get in contact with y'all

1.3
#1029460
Reply to reviews
Ericdress - An awful company, poor quality dress, BAD customer service
Ericdress - An awful company, poor quality dress, BAD customer service
My fiance bought a wedding dress from these crooks on Feb 1, 2017. It arrives stuffed in a plastic bag shoved in our roadside mailbox!!!!!!!! Are you freaking kidding me!!!! A full sized wedding dress!!!!! Not only did it not fit, it was coming apart at the seams. We...
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Anonymous
Anonymous

I had the same problem!!!! Still didn't get my refund that they said was processed! Scammers!!!!!

1.0
I didn't like
  • Horrible customer service
  • Did not fit
  • Had to fight to get my money back
#1027013
Reply to reviews
DO NOT BUY FROM THIS COMPANY. Items are mislabeled ("cotton" but arrives and is clearly polyester, but NO TAG on the item so company won't replace the item because you can't prove they lied about the material). I ordered from these crooks and they didn't ship for two...
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Anonymous
Sherry

Hi,Could you please let me know your order number at reviews@ericdress.com so that I could be able to help you? Thank you.

1.0
I didn't like
  • Deception in advertising
  • Will not return my money
#1020583
Reply to reviews
Everything everyone has complained about is true. don't expect money back...ever. Not a problem to date with quality. But for that incredible discounts- Sizes will be wrong, 90% of everything is out-of-stock but will still be listed on their website, although they will...
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Anonymous
Anonymous

I order sandles for my mom's birthday April 7th. The next day my order was deleted and the moneyes was debited from my dad's account. When I contacted ericdress live chat the...

Anonymous
Eunice

Hi,I apologized for your experience. Could you please let me know your order number at reviews@ericdress.com? I am sure that I could offer you more help. Looking forward to yo...

1.7
I liked
  • Quality
I didn't like
  • Deception in advertising
  • Lack of honor
  • Out of stock items
#1017658
Reply to reviews
Yes HORRIBLE company!!!! RUN from these scammers!!!! We were ripped off by Ericdress.com!!! We are stuck with a shoddy dress that is unraveling before ever being worn and it cannot be worn because it does not fit!!!! Our dress came in a plastic bag and jammed in our...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems about your order, could you please let me know your order number at reviews@ericdress.com? I am sure that I could try my best to...

1.1
I didn't like
  • Did not fit
  • Worst quality
  • Offereds partial refund
#1017261
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