Jacqueline B Aok

Bad company, no will reply to your email plus don’t try calling the customer service number

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Bought 3 items received 2 didnt receive 1, I have been trying to call, email every phone if contact no reply
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Loss:
$284

Preferred solution: Full refund

Braison Kqx
map-marker Syracuse, New York

Double charged for the same orders.

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Double çharges your customers. Very difficult to contact customer services to resolved complaints regarding my money.
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User's recommendation: Make sure you check credit card right away.

Prisca S Pda

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Verified Reviewer

Very bad customer service

Order not received my item was ordered more than a month ago and update I haven't received the item. No email telling me anything about the item
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Preferred solution: Full refund

User's recommendation: Not to order anything online from this store

Frances B Prb

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Verified Reviewer

Returning package. Sizes are not right

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It's hard trying to reach some one ..its poor ne no I'm having problems trying to reach someone in customer service about the red ankle boots that they sent.
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Loss:
$50
Cons:
  • Customer service number no answer

Preferred solution: Resend correct boot 11

Anonymous
map-marker Philadelphia, Pennsylvania

My order Was made a month ago for an event The event has come and gone I still do not have my dress

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This company took my money from my account the 2nd day I ordered . 1st time ordering from this company and will be the last
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User's recommendation: Do not order from this company you have no way of getting in touch with them

Michael T Dqw
map-marker Orangeburg, South Carolina

I haven’t got my order

I havent received my order I done call the post office they dont have I cant get in touch with no one from yall
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Michael T Dqw

When I am going to get my order

I never got my Oder I had paid for the 3 days shipping.I had place my Oder since 07/12/2021.I dont have no tracking number to track it or nothing
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Zarianna Gke

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Verified Reviewer
| map-marker Houston, Texas

My order hasn't arrived

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The tracker shows my order is in LA. but I'm in TX. The TX address is reflected on my account. Its unprofessional there isn't a live person to speak with considering the order is paid for. Please over night my order to the TX. address on my profile as soon as possible.
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Zarianna Gke

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Verified Reviewer
| map-marker Houston, Texas

My order hasn't arrived

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The tracker shows my order is in LA. I'm in TX. My accounts reflects the TX address. Please overnight my order to the TX address reflected on my account as soon as possible.
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Russell G

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Verified Reviewer

Scam IMO

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I ended up having to change my credit card because of this company. I ordered one item, then tried to cancel it like an hour later. Email kept coming back as Address not found, the only other email was the no-reply they send. One phone number they have on file is no longer in service, the other gives a busy signal 24/7. Finally they sent me an email from the no-reply one, stating I purchased that one item three times over. Avoid this company, save yourself from the major headache!
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Cons:
  • Cancel my order

Preferred solution: I just want my order canceled 3021015.

User's recommendation: Avoid this site.

Anonymous
map-marker Laurel, Maryland

I have not received my merchandise

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I have ordered a dress in the beginning of June and still have not received it I need my dress please I paid you or give me a refund
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User's recommendation: Check on your customer

Vivian A Kfh

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Verified Reviewer

Issue

I have tried to contact them about serval different times that I placed my order last week and I reached out to have them correct my shipping address to match the billing address and they tell me its updated and its not reflecting and my items havent even shipped yet and I paid for the items to arrive soon. Then Im getting questioned about my items. My items are not the reason why I contacts them its my shipping address.
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Preferred solution: I would like for them to have a good contact number for customers and for someone to actually respond in a timely manner to customers and my items to be shipped just like I paid for the quick shipping. I need them before 6/12

Denise M Bqu

My order

I have not been able To talk to anyone I only ordered this item Because I need it buy a certain date You have taken my money out of my account And I have nothing from your company
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Preferred solution: Deliver product or service ordered

Phillip R Pza

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Verified Reviewer

Can't get a hold of anyone for a return shipping

I ordered a tuxedo jacket for my wedding I need to return it and reorder but I can't seem to get a response for a return shipping label
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Preferred solution: Let the company propose a solution

Anonymous
map-marker Atlanta, Georgia

I found the email me back

Said it will out for delivery on July 11th. We'll see hopefully it comes before the 27th the day of the wedding
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